We offer a 7-day return window, which means you can request a return within 7 days of receiving your item.
To be eligible for a return: The item must be unused and in its original packaging.
You must provide the receipt or proof of purchase.
To initiate a return, send us an email. Once your return request is approved, we will provide you with instructions on how and where to send the item.
Please note: Items returned without prior authorization will not be accepted.
Replacement Policy
If you receive a damaged or defective item, please report it to us within 48 hours of delivery along with photos/videos as proof.
Once we receive and inspect the returned item:
We will confirm the eligibility for a replacement.
If approved, a replacement will be delivered within 7-10 business days.
Replacements are subject to stock availability. If a replacement is not available, we may offer a refund or an alternative item.
Refund Policy After we receive and inspect your return, we’ll notify you via email or message regarding the status of your refund.
If approved: Your refund will be credited automatically to your original method of payment within 10 business days.
You will receive a confirmation once the refund is issued
